Terms of Service

1. Acceptance of Terms

By accessing or using EMailAlert AI's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our service.

2. Description of Service

EMailAlert AI provides an AI-powered email intelligence service that analyzes your emails to identify important messages and sends notifications via SMS, WhatsApp, or other channels. Our service includes:

• Real-time email analysis using artificial intelligence
• Intelligent filtering and prioritization
• Multi-channel notification delivery
• Dashboard and analytics tools
• Customer support and documentation

3. User Accounts and Registration

3.1 Account Creation

To use our service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breach.

4. Email Access and Processing

4.1 Email Authorization

By connecting your email account, you authorize us to access, process, and analyze your emails for the purpose of providing our AI filtering service.

4.2 Data Processing

We process your email data in accordance with our Privacy Policy. Email content is analyzed in real-time and not stored permanently on our servers.

4.3 AI Use and Ownership

We analyze your email data only to provide the service. We do not use your personal data to train models unless explicitly permitted. You retain ownership of all inputs. We grant a limited license solely to deliver the service.

5. Acceptable Use Policy

You agree not to use our service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our service
• Use our service for competitive intelligence

6. Subscription and Payment Terms

6.1 Subscription Plans

Our service is offered through various subscription plans with different features and usage limits. Current pricing is available on our website.

6.2 Payment

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specified in these Terms.

6.3 Free Trial

We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial expires.

6.4 Price Changes & Notification

We reserve the right to modify subscription fees. Any material change will be communicated at least 30 days prior via email.

7. Service Availability and Performance

7.1 Service Level

We strive to maintain high service availability but do not guarantee uninterrupted service. We may perform maintenance that temporarily affects service availability.

7.2 AI Accuracy

While our AI system is highly accurate, we do not guarantee perfect email classification. The service learns and improves over time based on your feedback and usage patterns.

7.3 Service Level Agreement

We aim for 99.9% uptime, excluding scheduled maintenance. Our support team responds to urgent issues within 2 hours. Service credits may be issued for significant downtime.

8. Intellectual Property Rights

8.1 Our Rights

EMailAlert AI and all related technology, software, and content are our intellectual property or that of our licensors. You may not copy, modify, or distribute our technology.

8.2 Your Content

You retain ownership of your email content. By using our service, you grant us a limited license to process your emails solely for providing our service.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

10.1 Termination by You

You may terminate your account at any time through your account settings or by contacting customer support. Termination will be effective at the end of your current billing period.

10.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our sole discretion, with or without notice.

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimer

Our service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

11.2 Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for our service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our service or violation of these Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through our service. Your continued use constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms, please contact us:

• Email: [email protected]
• Address: Columbia MO
• Phone: Coming soon